When our systems depend on pressure, assumptions, or confusion, people get left behind.

When our systems depend on pressure, assumptions, or confusion, people get left behind. I noticed this when I first started bookkeeping.

Learning accounting was fun, even enlightening. For the first time, I understood money. I could read it, make sense of it, finally speak the language of it.

But when it came time to bookkeeping with clients, something felt off.

I was told, “This is how it is,” but so much of it didn’t sit right:

- Getting frustrated with clients for not sending documents when no one explained why those documents mattered (or even what they were).
- Approaching clients with “I know best, just do what I say.”
- Hiding behind jargon instead of using plain, human language.
- Ghosting clients for months, or never setting communication boundaries, then burning out quietly while the client had no idea what went wrong.

If that was what professionalism looked like, I didn’t want it.

Because when clients process differently, especially neurodivergent ones, unclear systems don’t just confuse them; they shame them.

That’s why I built The Peaceful Method: a way of working that removes pressure, breaks things down clearly, and gives both sides room to breathe.

👉🏾 You don’t have to choose between being professional and being human.
The best client experiences, especially for ND clients, are built from both.